exceptional luxury and world-class hospitality in the old quarter

ELIANA PREMIO HOTEL & SPA

Experience the timeless charm of Hanoi's Old Quarter at Eliana Premio Hotel. With classic Asian elegance and modern amenities, our well-appointed rooms ensure a comfortable stay. Indulge in diverse culinary delights at Granma Kitchen Restaurant, relax at Sen Spa, and explore Hanoi with our 24/7 tour services. Enjoy exceptional service and a Free Walking Tour to discover the city's culture. Your unforgettable stay awaits at Eliana Premio Hotel. 

What do customers ask?

Frequently asked Questions

What are the check-in and check-out times at Eliana Premio Hotel & Spa?

The standard check-in time at Eliana Premio Hotel & Spa is 2:00 PM, and check-out time is 12:00 PM. However, we understand that travel plans may vary, so we do our best to accommodate early arrivals and late departures based on availability and with prior arrangements.

Does Eliana Premio Hotel & Spa provide transportation services to and from the airport?

Yes, Eliana Premio Hotel & Spa offer convenient transportation services to and from the airport from both hotels. Our dedicated airport shuttle service ensures a smooth and comfortable journey for our guests. You can simply book for your pickup service together with accommodation on our website..

Does the hotel have a loyalty program for frequent guests?

Yes, we have a Eliana loyalty program designed to reward our valued guests. As a member of our loyalty program, you can enjoy exclusive benefits such as room upgrades, priority reservations, special discounts, and access to unique experiences. This program is applied for both Le Chateau. Please inquire at the front desk or visit our website to learn more and enroll in our loyalty program.

Are there any additional perks or benefits for loyal program members?

Absolutely! In addition to the exclusive benefits, loyal program members also have access to additional perks. These perks might include complimentary welcome amenities, late check-out privileges, food & beverage vouchers, discounted rates on hotel's tour services. Our loyalty program aims to provide an enhanced experience and recognition to our most loyal guests.